Terms of Service

1. Accepting these Terms

1.1 You accept these Terms when you check a box, tap or click “Create account,” “Continue,” “Subscribe,” “Send sign-in link,” or a similar button next to a link to these Terms, or when you use the Service. If you do not agree, do not use the Service.

1.2 The Service is for businesses. If you use it for a company, you confirm you are authorized to accept these Terms for that company, and “you” means both you and that company.

1.3 You must be at least 18 years old to use the Service.

2. Accounts and your team

2.1 Keep your login private and your account information accurate. You are responsible for everything that happens under your account and your company workspace.

2.2 The owner of a company workspace is responsible for the people they invite, what those people do in the Service, and their compliance with these Terms.

2.3 Each login is for one person. Do not share logins.

2.4 Tell us right away at hello@pocketirrigator.com if you think your account has been accessed without permission.

3. Plans, trials, billing, and cancellation

3.1 Plans. Plan prices, limits, and features are shown on our pricing page and at checkout. We may change prices with advance notice; changes to a paid plan take effect at your next billing period.

3.2 Trials. If we offer a free trial, we will tell you when it ends and what happens after. A trial ends early if you upgrade.

3.3 Auto-renewal. Paid plans are billed in advance and renew automatically each month or year until you cancel. You authorize us and our payment processor (Stripe) to charge your payment method for each period plus any applicable taxes.

3.4 App Store purchases. If you subscribe through Apple or Google, that store bills you, and its terms control billing, renewal, cancellation, and refunds. Manage those subscriptions in your device’s store settings.

3.5 Cancellation. You can cancel at any time. Cancellation stops future charges; access continues through the period you already paid for. After that, your workspace moves to the free plan or becomes limited.

3.6 Refunds. Fees already paid are not refundable, except where the law requires a refund or we say otherwise in writing.

3.7 Fair use and quotas. AI, mapping, voice, and storage features rely on outside providers whose costs change. We may set or change reasonable usage limits. We will give reasonable notice before changes that materially reduce a paid plan.

4. Your data

4.1 You own your data. You keep ownership of the customers, properties, maps, inspections, photos, notes, estimates, and other content you put into the Service (“Your Data”).

4.2 Permission to run the Service. You give us permission to host, store, copy, process, display, and transmit Your Data only as needed to provide, secure, support, and improve the Service — for example, to create reports and PDFs, to send documents you choose to send, and to answer GatorAI requests.

4.3 Aggregate data. We may use de-identified, combined data that does not identify you or your customers to run and improve the Service.

4.4 Your responsibilities. You confirm you have the rights and any consents needed to collect and upload Your Data, including your customers’ contact details, property information, photos, and recordings. Some states require everyone’s consent before recording a conversation.

4.5 Export and deletion. You can request a copy of Your Data while your account is open and for 30 days after it closes. Our Privacy Policy and Data Deletion page explain how deletion works.

5. Our property

5.1 The Service, and everything in it that is not Your Data, belongs to Pocket Irrigator or our licensors and is protected by copyright, trademark, trade secret, and other laws. This includes the software, source code, screens, layouts, workflows, report and estimate templates, checklists, text, help content, the parts catalog and nozzle data we compile, GatorAI and its prompts and outputs as provided in the Service, and the Pocket Irrigator and GatorAI names and logos (“Our Property”).

5.2 While you follow these Terms and keep your account in good standing, we give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own internal business operations. We keep all rights not expressly granted.

5.3 Reports, PDFs, and estimates the Service generates from Your Data are yours to use with your own customers. Our templates, layouts, and branding inside them remain Our Property.

6. What you may not do

You agree not to, and not to let anyone else:

• a) copy, reproduce, imitate, or create derivative works of Our Property, including the Service’s screens, layouts, workflows, report formats, or text;
• b) use the Service, or any information, screenshots, recordings, or other material you obtain from it, to design, build, train, or improve a product or service that competes with Pocket Irrigator, including by giving it to another person or to an AI tool for that purpose;
• c) access the Service to study it for a competing product, unless we give you written permission first;
• d) reverse engineer, decompile, disassemble, or try to obtain the source code or underlying structure of the Service, except where the law expressly allows it despite this restriction;
• e) scrape, crawl, or extract data or content from the Service using bots, scripts, or other automated means, apart from export features we provide;
• f) resell, rent, sublicense, or share access to the Service, or use it as a service bureau for others;
• g) get around plan limits, usage limits, security, or access controls;
• h) upload malware, interfere with the Service, or overload our systems;
• i) use the Service for anything illegal, harmful, or misleading, or to violate anyone’s rights.

These restrictions limit how you may use the Service. They do not stop you from running an irrigation or other business.

7. Confidential information

Non-public parts of the Service — including beta features, unreleased features, non-public pricing, and anything we mark or describe as confidential — are our confidential information. Use it only to use the Service, do not share it, and protect it with reasonable care. This does not cover information that is public through no fault of yours, that you already had, or that you independently developed without using our confidential information.

8. Feedback

If you send us ideas, suggestions, or feedback, we may use them without restriction or payment to you.

9. GatorAI, maps, and professional judgment

9.1 GatorAI and other AI features generate answers automatically. They can be wrong, incomplete, or out of date. Check important information, such as wire paths, valve assignments, nozzle and pressure selections, and repair steps, before relying on it.

9.2 Satellite imagery, GPS, and drawn maps can be inaccurate. Verify locations in the field.

9.3 The Service is a set of software tools. It is not engineering, legal, or other professional advice and does not replace your professional judgment, licensing requirements, or local codes.

10. Documents you send to your customers

Inspection reports, estimates, invoices, and other documents you send through the Service are between you and your customer. You are responsible for their content, pricing, taxes, and accuracy, and for any agreement you make with your customer. Pocket Irrigator is not a party to those agreements.

11. Third-party services

The Service uses outside providers such as hosting, mapping, AI, email, payment, and app store providers. Their terms may also apply. We are not responsible for services we do not control.

12. Suspension and termination

12.1 You may stop using the Service and cancel at any time.

12.2 We may suspend or end your access immediately, with or without notice, if you breach these Terms (including Sections 5–7), if we reasonably believe your use creates a security, legal, or business risk, or if the law requires it. We may also refuse service to anyone who operates or works for a competing product.

12.3 When your access ends, your right to use the Service ends. Sections 4.3, 4.5, 5, 6, 7, 8, and 13–18 continue after termination.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA WILL NEVER BE LOST. KEEP YOUR OWN COPIES OF IMPORTANT RECORDS.

14. Limitation of liability

14.1 TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

14.2 TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT CAUSED THE CLAIM, OR $100 IF YOU PAID NOTHING.

14.3 Some places do not allow some of these limits, so they may not fully apply to you.

15. Your responsibility to us (indemnity)

You will defend and hold us harmless from claims, losses, and reasonable costs (including attorney’s fees) brought by third parties that arise from Your Data, your use of the Service, your dealings with your customers, or your breach of these Terms.

16. Enforcement

16.1 A breach of Sections 5, 6, or 7 could cause us harm that money alone cannot fix. In addition to any other remedy, we may ask a court to order you to stop, without posting a bond where the law allows.

16.2 In any lawsuit to enforce Sections 5, 6, or 7, the winning party may recover its reasonable attorney’s fees and costs.

17. Governing law and where disputes are decided

17.1 Oklahoma law governs these Terms, without regard to conflict-of-law rules.

17.2 Before filing a claim, each side will try to resolve the dispute informally by written notice for 30 days, except for a request for an urgent court order under Section 16.1.

17.3 Any lawsuit about these Terms or the Service must be filed in the state or federal courts located in Oklahoma County, Oklahoma, and both sides agree to those courts’ jurisdiction. Either side may use small claims court for eligible claims.

18. General terms

18.1 Changes to these Terms. We may update these Terms. We will post the new version with its date. For material changes, we will give notice by email, in the app, or at sign-in at least 14 days before they take effect, and we may ask you to accept them before you continue using the Service. Continuing to use the Service after the effective date means you accept the update.

18.2 Changes to the Service. We may add, change, or remove features. We will give reasonable notice before removing a major paid feature.

18.3 Electronic notices. You agree we may send notices by email or in the Service.

18.4 Assignment. You may not transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition, or sale of assets.

18.5 Entire agreement. These Terms, together with our Privacy Policy and any order or plan terms shown at checkout, are the whole agreement between you and us about the Service and replace earlier versions.

18.6 Severability and waiver. If a court finds part of these Terms unenforceable, it will be enforced as fully as allowed and the rest stays in effect. Not enforcing a term is not a waiver.

18.7 Events beyond our control. We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of third-party providers, natural disasters, or internet failures.

19. Contact

Pocket Irrigator LLC, d/b/a Pocket Irrigator · hello@pocketirrigator.com